Returns & Refunds

Please contact support if there is a problem with your order. We review each request fairly and in line with UK consumer rules.

Damaged items

If an item arrives damaged, contact us with your order number and clear photos of the damage.

Incorrect items

If you receive an incorrect item, contact support so we can review the order and help resolve it.

Refund requests

Refund requests are reviewed after the issue has been confirmed. Do not dispose of damaged or incorrect items until support has responded.

Contact support

Use the Contact Us page and include your order number.